Low Fee

It takes a lot of work to design and build your website to a high standard. We also need to ensure customers who join Shortcut are committed to growing their business. So there’s a small one-off fee.

The actual amount depends on your specific requirements. For example, whether you already have a website and want Shortcut as an add-on, or whether you want an entire website as well as the online ordering facility.

The fee is small, especially compared to the enormous benefits. If you’re keen to take your business forward Get in Touch to find out more. We’ll be delighted to hear from you.

Once we get all your details, you can be up and running in less than two weeks. We want to get you live as much as you do.

As standard, all orders are sent by email and can be handled by a PC, laptop, tablet or mobile phone. In addition, to let you know when an order has been placed there are several other options. These include text/phone alerts and our own Shortcut receipt printer. We’ll discuss your particular set up and come up with the right solution for you. If you have a POS / till system it may be possible to integrate directly with it.

Yes, we strongly recommend that you do. If you don’t have a domain already, we can check the most suitable ones available. Your own website address enables customers to come direct to you.

You can offer payment online when they order or later when they get their food. You decide the options. Customers paying online will have the choice of paying by credit/debit card or PayPal. By the way, they pay you direct, not us. So, you do not  wait for us to transfer your own money to you.

You’ll receive a monthly statement and invoice. Afterwards the money owed is transferred to us by Direct Debit.

We take care of the website hosting, maintenance and content changes – it’s all part of the service. Less work for you means you can concentrate on running your business. Menu changes are usually done within 48 hours, but often sooner. There are no charges or admin fees for day-to-day changes. It’s all included in our 5% fee. If you want, you can change ordering times, preparation times and dates closed yourself through our online Control Panel. It also enables you to access reports and see the details of orders placed.

We have several customers who either do not want to offer a delivery service or haven’t got it set up yet. Even if customers collect their orders it still makes sense to offer them the convenience of ordering online direct. Shortcut is ideal in all circumstances.

Yes you can use Shortcut as an add-on. We’ll model the ordering part to look like your website and can even help you with the design of the link on your site. Joining Shortcut might be the right time to replace an existing site. We can do that too if you wish, it’s up to you.

It’s vital that you promote your online ordering facility. At the very least put your website address on your takeaway menu and a clear “Order Online” message. We do a lot to help boost your online presence as part of the set up. These include basic SEO (search engine optimisation) and registration of your business with key directory services listing restaurants and takeaways. You can also use our design and marketing expertise to help promote your business in other ways. The cost of this is not included in our monthly service fee, but the overall returns are likely to make it very worthwhile.